Success Story Improving Lab Efficiency: How dsm-firmenich Leveraged LabTwin's Digital Lab Assistant

dsm-firmenich and LabTwin, a Success Story


dsm-firmenich, a global company specializing in health, nutrition, and beauty, sought to enhance lab efficiency and accelerate innovation cycles. To address these challenges, they implemented LabTwin's voice-recognition solution, resulting in remarkable outcomes.

Operating over 20 Science & Research labs worldwide, dsm-firmenich faced manual documentation processes, potential errors, and time-consuming workflows. LabTwin emerged as the ideal solution for real-time documentation and integration with their existing Electronic Lab Notebook (ELN) system the PerkinElmer now Revvity Signals Notebook.

A successful pilot with 50 users demonstrated seamless integration and valuable process improvements. LabTwin's implementation led to a 100% digitization of lab data in real time, eliminating paper usage at the bench. Scientists saved an average of 56 minutes per week and increased the volume of data captured by 16%, enhancing experiment reproducibility.

Satisfied with the results, dsm-firmenich scaled up the deployment of LabTwin licenses globally. LabTwin supported various use-cases, receiving praise for its user-friendly interface and ease of data capture.

Looking ahead, LabTwin is envisioned as the primary note capture system, driving efficiency and enhancing scientific operations in dsm-firmenich's labs.







        “I don’t have to walk back and forth to my desk anymore to look up important information the customer shared with me, and I don’t have to remember all my observations which otherwise could get lost because reporting is done a week or two after the imaging. This tool works and I love it.”

Analytical Chemist, dsm-firmenich